At 92dad, protecting the personal information of every Pakistani player is not a legal checkbox — it is a core pillar of how we operate. This Privacy Policy explains in clear terms exactly what data we collect, why we collect it, how we use it, and the rights you hold over it at all times.
These cards summarise our key privacy principles. They are not a substitute for reading the full Privacy Policy below, which governs all data processing activities on the 92dad platform.
92dad collects only the minimum personal data necessary to operate your account, verify your identity, process your transactions, and comply with legal obligations. We do not harvest data speculatively or for purposes unrelated to your use of the platform.
92dad does not sell, rent, or trade your personal data to any third party for marketing, commercial profiling, or any other non-operational purpose. Your information is yours — we are simply custodians of it for the duration of your relationship with 92dad.
All data transmitted between your device and 92dad's servers is protected by 256-bit SSL encryption. Sensitive stored data — including payment method details and identity documents — is encrypted at rest using industry-standard protocols.
You have the right to access the personal data 92dad holds about you, request corrections where information is inaccurate, and request deletion of your data subject to legal retention obligations. Submit requests to [email protected] at any time.
92dad uses cookies strictly for platform functionality, security, and performance analytics. We do not use third-party advertising cookies or behavioural tracking cookies that follow you across other websites. Our cookie use is fully explained in Section 8 of this Policy.
92dad retains personal data only for as long as is necessary for the purpose it was collected, or as required by applicable law and our licensing obligations. Account data is retained for a minimum of 5 years post-closure in accordance with anti-money laundering regulations.
This Privacy Policy ("Policy") describes how 92dad ("the Company", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "your", "the Player") who access or use the 92dad platform at 92dad.app, including any mobile-optimised versions of the platform. This Policy is incorporated by reference into the 92dad Terms & Conditions and forms part of the binding agreement between you and 92dad. By registering an account or using the 92dad platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
92dad is an internationally licensed online gaming and sports betting platform operating at 92dad.app. The platform serves Pakistani players across cities including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond, offering casino games, live dealer tables, slots, crash games, and sports betting including cricket and PSL markets.
For the purposes of this Privacy Policy, 92dad is the data controller responsible for your personal information. This means we determine the purposes and means by which your personal data is processed. Our contact details for all data-related enquiries are set out in Section 14 of this Policy.
92dad is committed to handling all personal data in a lawful, fair, and transparent manner. We process only the minimum data required for the purposes described in this Policy and do not engage in any processing that is incompatible with those purposes.
92dad collects personal data from you through several channels: directly from you at account registration and during platform use; automatically through your device and browser when you access the platform; and from third-party service providers such as payment processors and identity verification services. The categories of personal data we collect are set out below.
| Data Category | Primary Collection Source | Mandatory? |
|---|---|---|
| Registration & Identity | Provided directly by you at sign-up | Yes — account cannot be created without this data |
| Financial Data | You and payment service providers | Yes — required for deposit and withdrawal processing |
| KYC Documents | Provided directly by you on request | Yes — required before withdrawals are processed |
| Gaming & Behavioural | Automatically generated during platform use | Automatic — cannot be disabled during active play |
| Technical & Device | Automatically collected via your browser or app | Automatic — required for platform security and functionality |
92dad uses your personal data exclusively for purposes that are directly connected to the operation of the platform, your account, our legal compliance obligations, and the improvement of the player experience. We do not use your data for any purpose that is incompatible with what is described below.
The primary purpose for which 92dad processes your personal data is to create and operate your account, verify your identity, process deposits and withdrawals through JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, provide access to casino games and sports betting markets, and deliver the full suite of 92dad platform features to you as a registered player.
92dad is subject to anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) obligations under the requirements of our international gaming licence. We process your identity data, financial data, and transaction history to fulfil these obligations. This processing is mandatory — we cannot operate your account without it.
92dad uses your gaming behaviour data — including session duration, deposit frequency, betting patterns, and responsible gaming tool usage — to identify signs of problem gambling and to deliver appropriate responsible gaming interventions. This processing is carried out in the interests of player welfare and is a condition of our licensing obligations.
92dad processes technical data, financial data, and behavioural data to detect and prevent fraud, money laundering, bonus abuse, multi-accounting, and other prohibited activities. This processing is essential for maintaining a fair and secure environment for all 92dad players.
When you contact 92dad's support team via live chat or email, we process the content of your communications, together with relevant account and transaction data, in order to address your query or complaint effectively. Support communications are retained for quality assurance and dispute resolution purposes.
92dad uses aggregated and anonymised technical and behavioural data to analyse platform performance, identify technical issues, improve game offerings, and enhance the overall user experience. This analytics processing does not involve individually identifiable data and cannot be used to identify you as an individual.
Where you have provided explicit consent during registration or subsequently, 92dad may send you promotional communications about bonuses, new game releases, and platform features by email or SMS to your registered Pakistani mobile number. You may withdraw this consent at any time by contacting support or using the unsubscribe mechanism in any promotional email. Withdrawal of marketing consent does not affect the lawfulness of processing that occurred prior to withdrawal.
92dad processes your personal data under the following legal bases, each of which corresponds to a specific category of processing activity described in Section 3:
The majority of 92dad's data processing is necessary for the performance of the contract between you and 92dad — namely the provision of the online gaming and sports betting platform in accordance with the Terms & Conditions. Without this processing, 92dad cannot fulfil its contractual obligations to you as a registered player.
Certain data processing activities — particularly KYC identity verification, AML transaction monitoring, and regulatory reporting — are carried out because 92dad is legally required to do so under the conditions of its international gaming licence and applicable law. This processing cannot be opted out of as a condition of using the platform.
92dad processes technical and behavioural data for fraud prevention, security monitoring, and platform analytics on the basis of legitimate interests. We have assessed that these legitimate interests are not overridden by your privacy rights in the context of a regulated gaming platform.
Marketing communications are sent only where you have provided explicit, freely given consent. Age verification processing and any processing that falls outside the categories above is conducted on the basis of your consent, which you may withdraw at any time without affecting the lawfulness of prior processing.
92dad does not sell, rent, or trade your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specific purpose in question.
To process deposits and withdrawals, 92dad shares the minimum necessary financial and identity data with JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. These providers are contractually bound to process your data only for the purposes of executing the relevant transaction and to maintain equivalent data security standards to those required of 92dad.
To fulfil KYC obligations, 92dad may share copies of identity documents and personal details with third-party identity verification service providers. These providers operate under strict data processing agreements and are prohibited from using your data for any purpose other than the specific verification task for which it was shared.
92dad may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, court order, regulatory direction, or where 92dad reasonably believes disclosure is necessary to prevent fraud, money laundering, or serious harm. Such disclosures are made without prior notice to the account holder where legally required or operationally necessary.
Casino games and live dealer tables on 92dad are powered by third-party game developers. These providers may receive limited technical data — such as session tokens and bet amounts — to deliver the game experience. They do not receive your personal identity data and are contractually prohibited from using any data received for independent marketing or profiling purposes.
92dad never shares your personal data with third-party marketing companies, data brokers, or social media platforms. Any future change to this position would require an update to this Privacy Policy and, where required, fresh consent from affected players.
Given that 92dad is an internationally licensed gaming platform, some of the personal data we collect may be transferred to, stored in, or processed in countries outside of Pakistan. Where such transfers occur, 92dad ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that described in this Policy.
Safeguards used by 92dad for international data transfers include contractual data processing agreements incorporating standard clauses that require recipients to maintain appropriate technical and organisational security measures, restrictions on onward transfer of your data by recipients, and regular auditing of third-party recipients' data handling practices.
By registering an account on 92dad, you consent to the transfer, storage, and processing of your personal data as described in this section.
92dad retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law or our licensing obligations. The following retention periods apply to the principal categories of personal data we hold:
| Data Category | Retention Period | Legal Basis for Retention |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML / licensing regulatory requirement |
| KYC identity documents | 5 years post-account closure | AML regulatory requirement |
| Financial transaction records | 7 years post-transaction date | AML / financial record-keeping law |
| Gaming activity records | Duration of account + 2 years post-closure | Licensing obligation / responsible gaming |
| Support communications | 3 years from the date of last communication | Dispute resolution / legitimate interests |
| Marketing consent records | Until consent withdrawn + 2 years | Legal obligation to demonstrate consent |
Upon expiry of the applicable retention period, personal data is securely and permanently deleted or anonymised such that it can no longer be associated with you as an individual. Anonymised data may be retained indefinitely for aggregate statistical analysis.
92dad uses cookies and similar tracking technologies on the 92dad.app platform. A cookie is a small text file placed on your device by the platform when you visit. Cookies allow the platform to recognise your device on return visits and to maintain session state, security tokens, and user preferences.
Essential cookies are strictly necessary for the 92dad platform to function. They maintain your login session, store security tokens to prevent cross-site request forgery, and remember your region and language settings. These cookies cannot be disabled without significantly impairing platform functionality, and no consent is required to set them as they are technically necessary.
92dad uses first-party analytics cookies to understand how players navigate the platform, which features are most used, where technical errors occur, and how platform performance can be improved. Analytics data is aggregated and not used to identify individual players. These cookies are set with your consent, which can be withdrawn by adjusting your browser settings.
92dad does not use third-party advertising cookies, retargeting cookies, or social media tracking pixels. We do not allow any third party to set cookies on 92dad.app for their own advertising or profiling purposes. You will not be tracked across third-party websites as a result of using 92dad.
You can control and delete cookies through your browser settings at any time. Note that disabling essential cookies will prevent you from logging in to your 92dad account. Disabling analytics cookies will not affect your ability to use any platform feature.
As a 92dad account holder, you hold the following rights with respect to your personal data. To exercise any of these rights, contact 92dad's data team at [email protected] with "Privacy Rights Request" in the subject line and your registered account details for verification purposes.
You have the right to request a copy of the personal data that 92dad holds about you. 92dad will provide this within 30 days of receiving a verified request. The response will include the categories of data held, the purposes for which it is processed, and the recipients with whom it has been shared.
If personal data that 92dad holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Minor corrections — such as updating your email address or phone number — can be made directly via your 92dad account settings. Corrections to identity data require re-submission of KYC documents.
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and there is no other legal basis for processing, or where the data has been processed unlawfully. This right is subject to legal retention obligations — 92dad is required to retain certain data for the periods specified in Section 7 regardless of erasure requests.
You may request that 92dad restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where you have objected to processing on legitimate interest grounds pending assessment of that objection.
Where 92dad processes your personal data on the basis of consent or contract performance, and that processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format. This right applies to data you have directly provided to 92dad — not to data generated or derived by the platform.
You have an absolute right to object to the processing of your personal data for direct marketing purposes at any time. Following receipt of an objection to marketing, 92dad will cease all marketing communications to you within 5 business days and will not resume them unless you subsequently provide fresh consent.
92dad implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security infrastructure includes:
Notwithstanding these measures, no internet-based system is entirely immune to security risks. 92dad cannot guarantee the absolute security of your personal data and accepts no liability for losses arising from security breaches caused by factors outside our reasonable control, provided that 92dad has fulfilled all obligations described in this section.
If you suspect that your 92dad account has been accessed without your authorisation, contact support immediately via live chat. Do not attempt to investigate suspected unauthorised access yourself — change your password immediately and contact our team for a full account security review.
The 92dad platform may contain links to third-party websites, payment portals, or game provider interfaces. These third-party platforms operate under their own privacy policies, which 92dad has no control over and accepts no responsibility for. Before providing any personal data to a third-party service accessed from within 92dad, we strongly recommend reviewing the applicable privacy policy of that third party.
The presence of a link to a third-party platform on 92dad does not constitute an endorsement of that platform's privacy practices by 92dad. If you follow a link from 92dad to another website, this Privacy Policy ceases to apply to your activity on that external platform.
92dad is strictly an adult platform. Access to the 92dad platform is absolutely prohibited for any person under 21 years of age. We do not knowingly collect personal data from individuals under 21. If 92dad becomes aware that personal data has been collected from a person under 21 — whether through misrepresentation at registration or otherwise — that account will be immediately closed and all associated data permanently deleted, with the exception of any records required to be retained for regulatory purposes.
Parents and guardians who believe that a minor in their care has accessed or registered on 92dad are urged to contact [email protected] immediately. 92dad takes all such reports extremely seriously and will act on them without delay.
92dad reserves the right to amend this Privacy Policy at any time. Where changes are material — meaning they significantly affect how your personal data is processed or your rights in relation to it — 92dad will provide at least 14 days' notice via your registered email address before the amended Policy takes effect. For non-material changes, such as editorial corrections or clarifications that do not affect your rights, the updated Policy will be published at 92dad.app/privacy-policy with an updated effective date, and no separate notification will be sent.
Continued use of the 92dad platform after the effective date of an amended Policy constitutes your acceptance of the updated terms. If you do not agree with the amendments, you must close your 92dad account before the effective date and cease using the platform. We recommend reviewing this Policy periodically to remain informed of how 92dad protects your data.
For all privacy-related enquiries, data subject rights requests, or complaints regarding 92dad's data processing activities, please contact our data team using the details below:
92dad commits to acknowledging all privacy-related correspondence within 5 business days and to providing a substantive response within 30 calendar days of receipt. Where a request is particularly complex or numerous requests have been received simultaneously, this period may be extended by up to an additional 60 days, of which you will be notified.
If you are not satisfied with 92dad's response to a privacy complaint, you have the right to escalate your complaint to the data protection supervisory authority in your jurisdiction, or to the data protection authority designated by 92dad's licensing jurisdiction. 92dad will cooperate fully with any such investigation.
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